Factors Influencing a Successful RTW Following Injury
According to Safe Work Australia’s recent commissioned study into Return to Work (RTW) outcomes, the following factors were significant in influencing successful return to work outcomes.
Employer's Response: A positive response from employers, including supportive and timely actions, provision of suitable duties, and fair treatment, is associated with higher RTW rates. Early case management and maintaining the employee-employer relationship are crucial.
Early Intervention: Early intervention improves RTW outcomes. Effective early reporting systems and a supportive workplace environment foster early reporting and rehabilitation.
Employee Concerns: Concerns about lodging a claim often reflect anticipated negative responses from employers. This can delay claim lodgement and worsen the condition.
Workplace Environment: Mentally healthy workplaces with well-managed psychosocial hazards increase employee morale, reduce time off work, and lower compensation claim costs. Support for workers from managers or supervisors is crucial.
Interaction with Compensation Systems: Complex compensation systems and a sense of injustice can impact on the success of return to work. Improved relationships and communication with claims teams are associated with improved RTW outcomes.
Resilience: Individual resilience, including self-efficacy, positive emotions, sense of purpose, social support, and adaptability, improves RTW outcomes.
Recommendations
These findings highlight the importance of employer support, early intervention, and individual resilience in facilitating successful RTW for both psychological and physical injuries.
